[wtp-pmc] support Component in Bugzilla

[Arthur Ryman <ryman@xxxxxxxxxx>]

PMC Members,

We've been discussing support issues
internally at IBM and we thought it might be a good idea to provide aids
for diagnosing WTP problems. This would help support teams. For example,
WTP uses .options files to control logging. A member of our support team
wrote on article [1] on helping users debug problems, and he contributed
a tool to us [2]. I put this in releng, but I'd like to create a new component
called "support" for this purpose. Comments?

[1] http://www-128.ibm.com/developerworks/rational/library/06/0221_rossner/
[2] https://bugs.eclipse.org/bugs/show_bug.cgi?id=141862

Arthur Ryman,
IBM Software Group, Rational Division

blog: http://ryman.eclipsedevelopersjournal.com/
phone: +1-905-413-3077, TL 969-3077
assistant: +1-905-413-2411, TL 969-2411
fax: +1-905-413-4920, TL 969-4920
mobile: +1-416-939-5063, text: 4169395063@xxxxxxx