| Re: [platform-dev] Is anybody monitoring new bug reports and forum posts? |
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Guys, Keep in mind that you might not actually want to turn this mailing list into a user question and answer mailing list; you'd probably want a separate one for that purpose. But take note that it's super easy to set up a feed monitor for
the forum(s), which are actively used, even if so few of you
monitor them: It's configured like this for Thunderbird: In the end, monitoring this or a
mailing list (that you'd likely want to filter into folder so you
can manage your inbox effectively) is really not so entirely
different. Perhaps this ought to be more a question of what's
actually best for the people asking the questions rather than
what's preferred by the people who might or might not choose to
answer them.
Also note that many questions are of
course directed to the Newcomers forum because users don't
generally know where to go to ask questions. Nitin and I are
effectively the only people (committers) who answer questions
there, most often to direct people to the right forum, though I
would never direct people to the Platform forum because I know
it's generally not well monitored; if there is to be an answer
there, it will likely come from me, so rather pointless to
redirect people there.
I don't get the general impression that
as a whole we facilitate a good general impression to the
community in terms of helpfulness on the forum nor responsiveness
on Bugzillas. We simply all generally have better things to do
than that. That being said, compliments to the JDT team; they're
doing an excellent job!
Even from personal experience on this
front, I often shake my head. I update my full Eclipse SDK IDE
installation, pulling all the repos and reresolving the TP to
import any new projects but then low and behold I have new build
path errors in my workspace; not a sea of red, but just a bit of
red flotsam. So I figure out why something is wrong (yet again),
open a bug, and commit to Gerrit a trivial fix:
Surprisingly it gets a review quickly!
But there it sits now, so new contributors will see not a sea of
red but some annoying flotsam, which of course they'll see as an
Oomph problem, when in fact it's simply a fundamental challenge to
manage what will typically be a sea of red unless properly
managed.
It all sometimes make me question, why
should I care? But then Rolf sends a note and I am heartened that
I'm not the only one who cares.
While I'm complaining, I must say the
sea or orange does not inspire great confidence either:
Nor is the fact that many repos are
dirty after a build terribly helpful to contributors. I could try
to commit fixes for all those things too, mostly proper
.gitignores, but the question remains, should I personally care?
Will someone look at and complete the Gerrit contributions?
Regards,
Ed On 22.08.2019 19:14, Rolf Theunissen
wrote:
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