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Re: [incubation] Email access to Eclipse forums? 
+1
The newsgroups were good but the forum has always been bad. The syncing didn't work well, and even when it did work, it butchered any HTML newsgroup posts and it butchered forum posts. To fix that problem, the newsgroups were finally killed and now traffic is dramatically reduced across the board, as Tom too has noticed and as I asked about in Bugzilla: 

  https://bugs.eclipse.org/bugs/show_bug.cgi?id=348464#c99
But apparently the current situation is more cool than before, though in the end, it seems that the current approach serves no one very well: users are asking fewer questions and it's harder to track and answer the questions that are asked. 

It's a daily frustration for anyone like me who answers a lot of questions:

https://www.eclipse.org/forums/index.php?t=usrinfo&id=2253&;


On 22.02.2017 09:08, Sohn, Matthias wrote:

+1, I second Tom’s opinion

-Matthias

On 22/02/2017, 08:44, "incubation-bounces@xxxxxxxxxxx on behalf of Tom Schindl" <incubation-bounces@xxxxxxxxxxx on behalf of tom.schindl@xxxxxxxxxxxxxxx> wrote:

     The following is my personal opinion and includes some frustration so
     take it with a grain of salt.
Well in the good old times we ALL used newsgroups who had been perfectly 
     integrated into mail-clients, then came the forums (we've been told that
     the cool kids are not using newsgroups and it was too much work to keep
     the sync between those in place) and are now stuck with them, although they:
- managed to drop the traffic eg for e(fx)clipse by I'd say >70% 
     - don't work reliable
     - ...
Bottom line: Eclipse.org forces you, your contributors, users to give up 
     on old habits and use an IMHO not useable forum software (you loose
     replies, sometimes it is offline, ...).
I've not made the decision for e(fx)clipse what we'll use for the future 
     (google-groups eg integrate with mail-clients) but if you want to do
     yourself a favor don't start with the forum thing.
The criteria: 
     - needs support async communication
     - needs to integrate into my mail client
     - needs to be available on mobile devices
     - needs to be available in a browser
     - (extra bonus) should integrate itself into my IDE
Tom On 21.02.17 17:45, Kevin Sutter wrote: 
     > Hi,
     > Is there an email address that can be used for posting replies to the
     > Eclipse forums?  I know we can subscribe to get emails for the new posts
     > to our forum, but I haven't found anything that shows that we could post
     > to the forums via email.  Is this a limitation of the Eclipse forums?
     >
     > Some of our users process everything via email and having this access
     > (read and post) to the forums is required.
     >
     > Thanks!
     > Kevin
     >
     >
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-- 
     Thomas Schindl, CTO
     BestSolution.at EDV Systemhaus GmbH
     Eduard-Bodem-Gasse 5-7, A-6020 Innsbruck
     http://www.bestsolution.at/
     Reg. Nr. FN 222302s am Firmenbuchgericht Innsbruck
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