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Can't use software updates feature [message #85791]

Tue, 12 July 2005 23:07

No real name

Messages: 1
Registered: July 2009

Junior Member

Hi, I've had a strange problem with Eclipse. I haven't seen any
references to this online, but I apologize if it's been addressed before.

I've tried to install the visual editor by clicking on Help, Software
Updates. I get all the way so that it downloads the packages, and then
begins to "verify" the packages. However, at this point, strange things
start to happen. First of all, my network connection completely goes out.
I can't access the internet using any programs. My physical connection
is still active, but my computer is not able to access anything. Also,
Eclipse freezes while verifying a package (which specific package varies)
and never comes back. Lastly, the javaw process memory usage starts
growing and doesn't stop until I kill the process.

As soon as I kill the process, my internet connection comes back. This
has been very repeatable -- fine internet connection, as soon as it gets
to verifying, connection goes out, once javaw process is killed,
connections comes back. This first happened to me about a year ago, and
still happens with the newest version of Eclipse.

Any ideas? This is Windows XP SP2, with Java 1.5 and the latest version
of Eclipse installed. However, this happened even with Eclipse 2.x, Java
1.4, and XP SP1.

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Re: Can't use software updates feature [message #86121 is a reply to message #85791]

Wed, 13 July 2005 14:41

mr. burns

Messages: 402
Registered: July 2009

Senior Member

This is a multi-part message in MIME format.

------=_NextPart_000_0031_01C587C9.C53EF160
Content-Type: text/plain;
charset="ISO-8859-15"
Content-Transfer-Encoding: quoted-printable

Hello,

I have exactly the same problem. If I use the Help->Software =
Updates->Find and Install... and try to install ANY new plugin the =
download starts but then after a short time the network connection =
freezes followed by freezing Eclipse.
If I deactivate the network connection and activate it again the =
installation almost continues but sometimes it comes an error message =
appears:

Problem Occured

Update operation has failed

and I am only able to click OK and then the installation failed.

I use WindowsXP Professional and

Eclipse Version: 3.1.0, Build id: I20050627-1435

Any help is appreciated, thanks in advance!
------=_NextPart_000_0031_01C587C9.C53EF160
Content-Type: text/html;
charset="ISO-8859-15"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-15">
<META content=3D"MSHTML 6.00.2900.2523" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY>
<DIV><FONT face=3DArial size=3D2>Hello,</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>I have exactly the same problem. If I =
use the=20
Help->Software Updates->Find and Install... and try to install ANY =
new=20
plugin the download starts but then after a short time the network =
connection=20
freezes followed by freezing Eclipse.<BR>If I deactivate the =
network=20
connection and activate it again the installation almost continues but =
sometimes=20
it comes an error message appears:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>Problem Occured</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>Update operation has =
failed</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>and I am only able to click OK and then =
the=20
installation failed.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>I use WindowsXP Professional =
and</FONT></DIV><FONT=20
face=3DArial size=3D2>
<DIV><BR>Eclipse Version: 3.1.0, </FONT><FONT face=3DArial =
size=3D2>Build id:=20
I20050627-1435</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>Any help is appreciated, thanks in=20
advance!</FONT></DIV></BODY></HTML>

------=_NextPart_000_0031_01C587C9.C53EF160--

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Re: Can't use software updates feature [message #86242 is a reply to message #86121]

Wed, 13 July 2005 16:22

Eclipse User

Originally posted by: eclipse3.rizzoweb.com

Mr. Burns wrote:
> Hello,
>
> I have exactly the same problem. If I use the Help->Software
> Updates->Find and Install... and try to install ANY new plugin the
> download starts but then after a short time the network connection
> freezes followed by freezing Eclipse.
> If I deactivate the network connection and activate it again the
> installation almost continues but sometimes it comes an error message
> appears:
>
>
> Problem Occured
>
> Update operation has failed
>
>
> and I am only able to click OK and then the installation failed.
>
>
> I use WindowsXP Professional and
>
> Eclipse Version: 3.1.0, Build id: I20050627-1435
>
>
> Any help is appreciated, thanks in advance!

Please file a bug report with as much detail about your setup and steps
to reproduce as possible: https://bugs.eclipse.org/bugs/

Eric

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