Professional Support

Open-source software is free of licensing fees. Furthermore, it is easy to adapt and enhance by new features. Nevertheless, using open-source frameworks is not for free. Like in closed-source software, not everybody is an expert for any framework. The total cost of ownership also includes training, adoption, enhancement and maintainance of a framework. It might take significantly longer for somebody new to the project to extend a certain feature than for the person who introduced it at the first place. Furthermore, software has to be maintained. Even if this can be done literally by everybody for open-source software, a professional maintaiance agreement with fixed response times is often manditory in an industrial setting. This ensures your productivity. EclipseSource employs several EMF Client Platform committers and offers professional support and training.